Knecto PRM

The relationship around every product matters.

Knecto Product Relationship Management connects all product and parts data from manufacturing through to customer engagement, so your teams can focus on what matters: delivering great products and exceptional customer experiences.

One connected relationship

Make product information useful throughout the lifecycle.

A product is more than a record in a single system. It accumulates documentation, interactions, ownership context, service history, and condition data. Knecto PRM is designed to organize that relationship around the product itself.

Product ID / Authentication

Connect barcode, QR, RFID, and NFC identifiers to product records.

Product Visibility

Bring relevant records from multiple systems into one unified view.

Product Record Builder

Structure inspections, maintenance, registrations, surveys, and other records.

Product Experience Builder

Connect product information, instructions, videos, FAQs, and digital destinations.

Product Advanced Measurements

Where supported, associate location, shock, temperature exposure, and other measurements.

Lifecycle Continuity

Maintain useful context as a product moves through changing conditions and responsibilities.

Why PRM matters

Three reasons products deserve a relationship, not just a record.

01

Ensure Product Readiness

Every day a product is unable to perform carries real cost. Connected information helps teams keep products ready to do their job.

02

Extend Product Lifetime

Properly managing a product's needs extends valuable service life and helps prevent unplanned, costly events.

03

Enhance Efficiency

Through automation, the right team is alerted when a specific issue needs resolution, with all the required data in one place.

Connected workflows

From identity to action.

Knecto PRM creates a persistent information layer around a physical asset so the right people can work from the right context.

01

Identify

Associate the physical product with a durable identifier.

02

Connect records

Bring product information into one connected relationship.

03

Capture activity

Add inspections, maintenance, experiences, and measurements.

04

Inform action

Use current context to support informed decisions.